Topic: dental customer service

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A Goof Can Become a Gain: 8 Tips

Let’s face it: Mistakes happen. Period. There’s no such thing as a foolproof system, unfortunately. You can put in all the safeguards you can think ...

Meeting Customer Service Expectations: 6 Tips for Dentists

DON’T Take Your Patients’ Money – and Profit!

3 Things Patients Want From You

Counting Down the 10 Reasons Your Patients Complain Publicly