“I can't change the direction of the wind, but I can adjust my sails to always reach my destination.” ~ Anonymous
Change. You either dig it or dread it.
Whether you’re the go-with-the-flow type or a change-resistor, it’s impossible to avoid. Change will make a stop at your practice someday…maybe it already has.
It’s how you handle the need to shake things up that will get your team pumped to climb on board or have them buying a one-way ticket out of there. Done the right way, change can help your business grow both financially and professionally.
If change is in the air at your practice, here are three ways to do it well without rocking the boat.
1. Get your team’s input from the start
Before you set course on making changes, bring your team into the fold. Explain to them what isn’t working and what needs to happen. Then, ask for their input. Those in the day-to-day weeds of the business usually have a great sense of how to fix the problems you’re highlighting.
When your team sees that you value their opinions and want change to be a collaborative effort, they may be more receptive to wiggling the boat just a little bit more.
2. Be a cheerleader
A cheerleader’s job is to rile up a crowd in support of the game at hand. They lead the crowd in energetic cheers that get people excited. Done well, the crowd roars in unison as their team takes home the victory.
Are you ready to be your team’s cheerleader? You don’t have to lead pep rallies every morning, but you’ll want to communicate with your staff. Make it clear how your vision, with their input, will benefit the practice. Offer training if needed, answer questions they may have, and be open to switching things up to meet their needs.
3. Name a chief mate
Everyone will play a role in your plans, but not everyone can steer the ship at the same time, all the time. Since you’re the captain and need to keep everything running, you need to choose a Chief Mate who is respected among your staff and can take ownership of implementing the changes.
This person can champion your vision, and it might also be a perfect opportunity to let this employee shine and prove their potential.
Change can be tough, but it doesn’t have to be painful. If you’re not sure where to begin, we can help. Thousands of dentists have worked with SmartBox to make changes that resulted in smooth sailing. Let’s make a change together on a Practice Growth Call.
Like this blog? Here are other recommended readings:
SmartBox employs the best minds in dentistry to help you grow your practice. Our Practice Growth System™ is proven to help dentists in every market area across the country achieve predictable year-over-year growth.