Helping Dentists Thrive.

As a practice growth firm, our mission at SmartBox Dental is to help dental practices of any size, from a single location to DSO, thrive by turning their marketing into bottom-line profits. Regardless of your definition of growth, you’ll need more patients and higher profits to get you there. You don’t have to settle for lackluster results from your marketing investment. SmartBox Dental delivers the results you want, and more.

Our Promise

More and better patients, less hassle, and more time to enjoy life.

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We’ll create growth you wouldn’t normally achieve with traditional dental marketing.

SmartBox will deliver growth on your terms. You don’t have to settle for something you don’t want.

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We'll hold ourselves and you accountable to the only metrics that matter.

We'll work directly with you to ensure your investment converts into bottom-line profits, and that you achieve a maximum ROI.

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We'll carefully invest each dollar for maximum results.

Your fully integrated Practice Growth System™ is the most effective and economical way to achieve the growth you want..

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We’ve helped more than 9,817 dentists around the world practice the dentistry they want.

We can and will help you get the patients you need to grow your practice and to succeed on your own terms.

Capabilities:

Every market is unique, bottom line. Depending on your practice's competitive landscape, market conditions, demographic and economic profiles of your target patients, off the shelf, cookie-cutter tactics will never work for longterm scalable growth. That's the reason why our Practice Growth Systems™ are tailor-made to give you the exact combination of solutions needed for each one of your practices to succeed, which may include, but aren't limited to:

Fully Responsive Design

Fully Responsive Design

We create customized, fully responsive websites designed to fulfill the needs of your prospective patients.

Automated Review System

Automated Review System

Our review system allows you to send automated emails and text messages to receive reviews from patients who just visited your practice.

Online Scheduling

Online Scheduling

SmartBox’s online scheduling system allows prospective patients to schedule appointments wherever they are and whenever they want.

Video & Photo

Video & Photo

We come to your practice to produce original, customized videos and images to utilize both on your website and social media platforms.

Local SEO

Local SEO

We optimize your entire online presence by having direct relationships with all the major online directories and top online aggregators.

Search Engine Optimization

Search Engine Optimization

We provide comprehensive SEO services that include, but are not limited to, content, video and image optimization, title tag creation & optimization, robots.txt, and social media integration.

Paid Media

Paid Media

Our paid media includes advanced keyword research, ad targeting, and delivery that are custom-tailored to your practice.

Unique-Content

Unique Content

We create unique, customized, SEO- and PPC-optimized content that is written to convert potential patients into recurring patients.

Drip Marketing

Drip Marketing

Our drip email sequences are designed to convert users who have shown interest in your services but were not initially ready to convert.

Social Media

Social Media

We regularly post fresh and unique content to improve your social media presence and emphasize the personality and expertise of your practice.

PracticeHQ™

PracticeHQ™

Our innovative marketing dashboard provides real-time information on every aspect of your marketing. You know what’s working, what’s not, and how your front office is performing in appointing new patients.

NPAnalysis™

NPAnalysis™

Our Call Quality Analysts listen to and report on every call that comes into your practice, ensuring you know exactly who is calling your practice and when they are calling.

If You're Ready To Take Your Practice To The Next Level, Then Schedule Your Practice Growth Call Today.

Get Started Today

 

A great team produces great results.

At SmartBox Dental, we can only provide you the industry's highest-rated Practice Growth System™, by sparing no expense in getting the leading dental expert's in their respective fields. Meet the team you'll be working with:

Colin Receveur
"As a dentist, you don’t want marketing or websites or SEO, You want MORE AND BETTER PATIENTS in your chair. At SmartBox we know how to dominate your market area to make that happen."

To know SmartBox, you have to know our founder — the dynamo that powers this marketing machine. His story began at a young age — filing records at his father’s dental practice and coding their first website. Ask Colin.

Colin Receveur

Founder & CEO

Trent Arkema
"My experience of working on both the client and marketing side allows me to bring a wealth of knowledge and experience to our teams and dentists."

Trent collaborates with the CEO to support the company’s long-term vision, deliver better value to SmartBox clients, oversee finances, operations and VPs, and helps create products that allow SmartBox dentists to achieve and exceed their goals.

Trent Arkema

Chief Operating Officer

Tim Horst
"I am an evangelist for cleanly constructed, well-performing sites. Some consider me a site optimization guru, as I understand what it takes for a dentist to convert site visitors into patients."

Behind each state-of-the-art client website is Tim, a web developer with over two decades of experience. He manages a talented team that works tirelessly producing each dentist’s personalized digital efforts.

Tim Horst

Vice President Technology

Stacey Iseler
"I look from side-to-side, which allows me to foresee issues and solve them before they are ever known. I strive every day to better myself, my clients, and my company."

One of the company’s first client success managers, Stacey now oversees a team skilled in all aspects of digital marketing — streamlining services to SmartBox dentists, launching websites and digital marketing campaigns.

Stacey Iseler

Vice President Client Success

Matt Tungate
"Many of the other managers and employees are also friends, not just colleagues. This closeness allows us to do whatever it takes collaboratively to improve our processes and products for our doctors."

As the company’s first full-time employee, no one is more prepared than Matt to lead the day-to-day operations that will both give SmartBox dentists more and better patients and improve the bottom line.

Matt Tungate

Vice President of Operations

Morgan Barnes
"My professional background runs the gamut from marketing to sales to client management. This gives me a unique, holistic perspective on customer buying cycles from that first touchpoint to brokering a deal, and then managing and nurturing campaign performance."

Morgan brings a wealth of experience and knowledge to her role, plus an astounding level of enthusiasm. She’s very team-focused and forward-looking, both qualities that will serve to reach ever more dentists who can benefit from SmartBox’s services.

Morgan Barnes

VP of Marketing (Demand Generation)

David Bonney

David Bonney

Chief Strategy Officer

Abbie Engle
"I love working with others and communicating with new people. My goal is to give 110% 24/7, and I hope to bring my hard work and dedication to the company along with a fun personality."

Abbie joined SmartBox after brilliantly completing an internship with the company. Her work ethic, willingness, and enthusiasm were so outstanding that we knew we couldn’t let her get away.

Abbie Engle

Project Manager

Amanda Dalton
"I believe my unique perspective enables me to provide strategic value to SmartBox campaigns in many stages of the process."

There is a talented strategic planner and creative visionary behind every SmartBox dentist’s campaign. Amanda Dalton, our client success manager, draws from her experience in digital marketing, video, and print medium to help dentists bring in more..

Amanda Dalton

Client Success Manager

Ann All
"Spent the last two decades in digital publishing, so me and SEO have pretty much grown up together. Still enjoys trying to figure out what the heck Google really wants from websites."

Her career includes stints in public relations, advertising and copywriting. Her favorite professional moment was “scooping” the Wall Street Journal with her story about the sale of E-Trade’s ATM network.

Ann All

Digital Content Expert

Ashley Best
"I’m extremely organized and a great listener. I believe it takes much more effort to stay silent and pick up on nonverbal cues than it does to talk over someone. I’m very intuitive and pick up on small details that most people miss."

Ashley has studied the psychology behind the decision-making process for years — that and her advertising experience help her create sales campaigns that draw in new and current patients.

Ashley Best

Director of Practice Growth

Christina Roth
"I have a diverse background in many fields and industries, specifically government, academia, health and medical, and publishing."

Combining her education and editing experience, Christina Roth provides our clients with content that has both clarity and approachability — overseeing content creation for blogs, press releases, websites, and client eBooks.

Christina Roth

Digital Content Editor

Clay Drysdale
"As a young child, something resonated in him whenever he read a Peanuts comic and saw Snoopy typing out those famous words: “It was a dark and stormy night.” He longed to write just like that—crouched over a typewriter, cranking out a great story. That, or become a stuntman like his hero, Evel Knievel."

Through SmartBox, Clay feels that his previous career and life experiences are finally coming together — writing for SmartBox’s dentists and helping to build their practices.

Clay Drysdale

Digital Content Expert

Clinton Kelley
"I am very good at delivering technology and marketing information to clients in language they understand. I am also very good at training people of various technological aptitude levels on technology and concepts they may not have been previously comfortable with."

Before SmartBox, Clinton worked for a biometrics startup, where he assisted small to medium-sized hospital-affiliated clinics. These experiences have helped him develop a more well-rounded view of what dentists expect out of their marketing.

Clinton Kelley

Client Success Manager

Gary Wilson
"I enjoy legal work because it’s complex and challenging. In many ways it’s like trying to put together a jigsaw puzzle without having a picture of the puzzle."

Gary helps our clients navigate the complex legal framework surrounding advertising and marketing regulations — joining SmartBox after a career as an advocacy journalist and legal analyst, spanning multiple continents.

Gary Wilson

Director of Practice Growth

Jama Bryan
"I love working behind the scenes on technical aspects of dentists’ marketing to help them thrive."

Jama is a certified digital marketing pro and Keap Certified Partner. She’s literally written the book on how small businesses can lift up their marketing -- Marketing for Small Business: Creating an Amazing Referral Program, available on Kindle.

Jama Bryan

Marketing Manager

John Hendrix
"My love for web development, attention to detail, and over 20 years of experience in organizational leadership and project management are combined to ensure every dentist’s project is handled smoothly and professionally"

Having an industry-leading Patient Attraction SystemTM means having an incredible project manager who can streamline. John is that person, leading cross-functional teams that include creative, video and technology through the project life cycle.

John Hendrix

Web Development Team Supervisor

Joseph Stewart
"I have a diverse experience and insatiable love for SEO as it’s now the best way companies can attract new businesses and increase their visibility"

Joseph has spent nearly a decade deep in the world of digital marketing and search engine optimization, working with both family-run startups and Fortune 500 companies like Gap, Old Navy, Banana Republic, Ford, Ashley Furniture, and ServiceMaster.

Joseph Stewart

Director of Organic Search

Joshua Briggs

Joshua helps SmartBox dentists thrive by providing compelling and engaging videos for dentists to promote on their websites and social media. He works hand-in-hand with dentists to develop a positive and professional marketing message for their..

Joshua Briggs

On-location Videographer

Keri Langner
"I have an understanding for the inner workings of every SmartBox team. This helps me help the client to reach their goals"

Dentists today need someone to carefully piece together their marketing efforts — Keri focuses on the big picture for dentists looking to draw in better patients and grow profits. Dentists take comfort in her guidance, stellar communication, and..

Keri Langner

Client Success Manager

Krista Walker

Krista gives SmartBox dentists the luxury of sleek website designs, easy navigation, and user-friendly features. She’s focused on optimizing efficiency and building engaging websites that promote the dental practice’s dedication and expertise.

Krista Walker

Graphic Web Designer

Lauren Lloyd

Where are your leads going? Who is calling your office? That’s a question Lauren spends her days mulling over for SmartBox Web Marketing dentists. Lauren is part of SmartBox’s elite team that monitors dentists’ web marketing campaigns and provides..

Lauren Lloyd

Call Quality Analyst

Lawrence Hyde
"I’ve always written. During my other career, I had two short self-help workbooks published for people in recovery from addiction. They must have printed too many, because they’re still trying to sell the things."

After 20 years of providing psychotherapy and chemical dependency services, Lawrence jumped ship and pursued his other passion: writing. Given his background, he brings a unique and valuable perspective to our clients.

Lawrence Hyde

Senior Marketing Writer

Leah-Jane Schultz

“I have more than two years’ experience in Digital Marketing with a major focus on finding solutions to the pain points our clients experience. This will help me offer a different perspective and improve our client performance.”

Leah-Jane Schultz

Digital Marketing Manager

Lesa Rhinehart
"I am very detail oriented and a perfectionist. I will make sure the customer gets the product they ordered."

Lesa helps both SmartBox clients and team members thrive. She coordinates with team members and senior management to manage daily office tasks and provide elite continuing education opportunities.

Lesa Rhinehart

Office Administrator

Mark Turner
"I keep up with all of the digital marketing blogs and websites, so I will be able to help us keep up with the fast-paced world of digital marketing."

A seasoned digital expert skilled at identifying what digital strategy a dentist needs to attract the right patients. He’s constantly researching new digital marketing methods and staying up to date with the latest trends — a true self-learner.

Mark Turner

Digital Marketing Manager

Mary Beth Allen
"My favorite quote, and one that I’ve always identified with, comes from Jonathan Swift, ‘Vision is the art of seeing what is invisible to others,’ and that’s how I’ve always tried to explain what the creative process is like for me, and I think for many others, as well.'"

A task-oriented, intrinsically motivated early riser who enjoys drawing up her to-do list for the day while the rest of the world sleeps. Now she uses her diverse skills and experiences as a creative writer for clients.

Mary Beth Allen

Digital Content Expert

Matt Westbrook

Matt goes on location in dentists’ offices to create compelling and engaging videos to promote on their websites and social media.

Matt Westbrook

On-location Videographer

Morgan Harbison

Morgan has spent her professional career working in the healthcare field with an emphasis in dentistry. As a Client Success Manager with SmartBox, she helps dentists fulfill their marketing needs bring more and better patients.

Morgan Harbison

Client Success Manager

Nick Ford
"I am a creative thinker who can solve problems quickly and effectively. I am always up for a new challenge, and I enjoy coming up with creative solutions to new problems."

Nick combines research, creative briefing, and client goals to develop a digital strategy to increase dental traffic and profits — helping dentists rank in what has become a high-stakes, high-reward world of dental marketing.

Nick Ford

Digital Marketing Manager

Rachel Mayo

I am a go-getter. I get that from being an athlete/coach my whole life. I always have a goal and I won’t stop until I get it!

Rachel Mayo

Client Success Manager

Rebekah Carroll
"My patience and determination shine in the workplace. I work hard but with little complaint, and I see things through until the end."

Whether writing blogs or books, Rebekah packs some serious chops – she has an unmatched work ethic and dedication to her craft. It’s not surprising given that she graduated magna cum laude from IUS.

Rebekah Carroll

Content Team Supervisor

Ryan Rivard
"As a seasoned video producer/director/editor, I bring a strong emphasis on storytelling to video projects large and small."

Who better to handle your video and editing than a seasoned pro? Ryan has spent more than a decade producing quality videos, motion graphics, and visual effects. His passion gives our clients phenomenal video that appeals to all practice patients.

Ryan Rivard

Video Team Supervisor

Sharon Estep

Sharon monitors dentists’ web marketing campaigns and provides useful data about front office-new patient phone interactions. Something of a Renaissance woman, she is a 3-time nominee for the Indiana Broadcasters Spectrum Award for excellence in..

Sharon Estep

Call Quality Analyst

Stephanie Hendrix

Stephanie works hand-in-hand with SmartBox clients to measure the success of their marketing campaigns. She helps SmartBox clients physically track their investment by reviewing calls to the office and linking their marketing dollars to patients..

Stephanie Hendrix

Call Quality Analyst

Stephen Lega
"My goal is to educate my readers. When someone reads my work, I want him or her to feel more knowledgeable, no matter the subject."

He worked professionally as a journalist at newspapers in Iowa and Kentucky — he learned how to explain complex issues to the general public. Today, he uses his skills to help patients find a dentist who can provide the services they need.

Stephen Lega

Senior Marketing Writer

Ted Webb

As a Senior Digital Project Manager, Ted helps dentists cultivate marketing ideas and implement those ideas to yield great results. He’s a meticulous planner who oversees the life cycle of every project, big or small.

Ted Webb

Senior Project Manager

Vickie Conner

Over the course of 35 years, Vickie has provided great customer service experiences in environments as varied as fast food, medical, extended warranties, and flooring distribution. She’s also built soft drink dispensers and ice machines,and packaged..

Vickie Conner

Call Quality Analyst

Careers at SmartBox

A great team produces great results.

“Putting together a great team with great people is what makes great things happen. I believe great people want to push the limits of what's possible, and what we can build here will be extraordinary if we're all pushing one another. Creating a place people love working in is about setting everyone up for success and giving them the freedom to create that success. That's where true fulfillment comes in a role. That is why I think SmartBox is so different. That's why I believe we have something truly special here.” 

- Colin Receveur, Founder & CEO

SmartBox Dental has been named one of Inc.‘s Best Workplaces and a Best Place to Work by Louisville Business First. We offer a corporate culture, advancement opportunities, and a work-life balance that are second to none. You can also check out our company by visiting Glassdoor and Live In Lou.

Smartbox_Office_2020-9-1

Client Success Manager

At SmartBox, the Client Success Manager is central to retainment and growth of our clients. The person in this position will be knowledgeable in digital marketing solutions and will provide thought leadership to our clients about SmartBox's solutions and how those solutions will grow our clients' dental practices.

Client Success Manager

At SmartBox, the Client Success Manager is central to retainment and growth of our clients. The person in this position will be knowledgeable in digital marketing solutions and will provide thought leadership to our clients about SmartBox’s solutions and how those solutions will grow our clients’ dental practices.

The ideal candidate will have hands on experience up selling and cross selling, improving the client experience and positively interacting with other departments to resolve client concerns and improve client performance. As a Client Success Manager you will be a critical component of maximizing revenue and growing accounts nationwide. The Client Success Manager is a proactive team player and problem solver and is eager to learn digital marketing.

YOUR IMPACT:

  • Day to day support for client accounts
  • Deliver various digital marketing & traditional programs to our clients and ensuring they get delivered on time
  • Understand & effectively communicate Smartbox’s value proposition and value of its solutions and processes as related to the growth of current & prospective client accounts
  • To have an intimate understanding of the clients’ business; understanding their challenges, objectives, external economic environment, their business model, how it is performing ad what success looks like

KEY OUTCOMES:

  • Retainment of clients within your client portfolio
  • Revenue growth of clients within your client portfolio

RESPONSIBILITIES:

  • Develop & execute digital marketing strategies that enhance & exceed overall client performance expectations
  • Demonstrate a deep understanding of client’s marketing and business needs, extract insight from campaign data, identify relevant trends and & provide well developed proactive recommendations to achieve longer term client goals & objectives
  • Work with cross functional teams to complete client deliverables on time
  • Work collaboratively with different departments to translate strategic vision and client needs and problems into tactical solutions and results
  • Leads preparation for and leads bi-weekly, monthly and quarterly business review meetings and other client meetings as required
  • Provides professional, informed & timely responses to internal & external contacts
  • Develops a thorough knowledge & understanding of current products & the ability to communicate them and their benefits effectively to our clients
  • Ability to explain basic advertising, digital media & marketing concepts
  • Coordinate with cross-functional teams to troubleshoot issues, form insights & recommendations as well as process improvements

SKILLS & EXPERIENCE:

  • Bachelor’s degree or equivalent work experience
  • Ability to communicate, verbally & in writing, efficiently and accurately so all parties understand what needs to be delivered & the expected results
  • Possess strong presentation and persuasion skills and can manage conflict well
  • Passion for building an integrated digital marketing skill set, with the ability to collaborate across channels
  • Ability to stay current on digital marketing trends
  • Understands company’s methodologies, capabilities and solutions and applies them to the retainment and growth of your client portfolio
  • High levels of integrity, autonomy and self-motivation
  • Google Analytics & Google Adwords certification preferred
  • Proven success working in a competitive environment while still maintaining a collaborative attitude
  • Self-motivated go-getter & outgoing problem solver with a performance driven-personality

COMPANY INFORMATION:

SmartBox is a fast-growing international digital marketing company that creates award-winning marketing and patient attraction solutions for dentists and dental professionals.  An industry leader in video storytelling, web design and creative writing, the company looks into the future to meet the needs of today’s dentists.

Our pioneering technology is being used to transform how dentists market themselves online and create innovative ways of engaging the specific patients dentists want.  At SmartBox, every client is a long-term partner and we have a multi-talented, high-performing team to anticipate their needs and help create the dental practice they have always desired.

OUR CORE VALUES:

  • Assume Positive Intent – Seeing the best in others no matter the situation limits drama and conflict which improves teamwork.
  • The Captain Always Knows – As leaders of our clients and teammates, we have to exude the confidence that our current course is a strong one.
  • Own It – Beating around the bush on issues slows your ability to learn and our ability to act. OWN IT, and everything improves faster.
  • Lock Step – Whether or not we agree on a course of direction isn’t important. What’s important is that we proceed working together.

WHY WORK WITH US?

  • Full health/dental/vision/disability benefits package
  • 4% 401k match
  • “Best Place To Work” 3 Years and Counting
  • Unlimited paid time off
  • Remote & flexible work environment
  • Paid maternity/paternity leave
  • Awesome & collaborative team